CUSTOMER SERVICE

 

RENTAL TERMS

Most equipment featured by PTS is offered for rent on a 4hr, daily, weekly, or monthly basis. However, some items may require a minimum rental term of one day or one week or more.

We have different rates for weekends so please ask our sales staff about the discounts you can receive when rented on certain days and times. You will be charged for holidays that we are closed on.

PTS Rentals conducts business on both a cash and credit account basis. Customers not holding a credit account will be required to pay in advance for the rental and any supply items purchased. Additional deposits may will be required, depending on the type of equipment rented. A drivers license will be required from all non-credit account customers. Acceptable forms of payment are cash, check, or major credit card. We accept Master Card and Visa, and customers who rent on a frequent basis may be eligible for a credit account. To apply, please speak to the manager.

We are constantly increasing our inventory. If you do not see an item listed that you are interested in renting, please call us. Our purchases are based on customer demand, so if we are not currently carrying the right equipment for your jobs - let us know. If you need it, we want to rent it!

Responsibility for the equipment remains with the customer from the time the rental equipment leaves the store until the time of return. Please be sure equipment is secured when not in use and is protected from the weather as appropriate.

Equipment must be returned during our store hours. We have no facilities to accept after-hours drop off of equipment. Rented equipment is the customer's responsibility until it has been checked back into the store. A check-in receipt from the counter terminates the rental.

While we provide the best in preventative maintenance for our equipment, problems do occur. Please notify us promptly in the event problems develop. Prompt notification permits us to adjust charges, issue rainchecks, or switch equipment with you. Many times the solution is simple and can be solved right over the phone.

Customers - please remember, we do charge for all time out, not the time you are using the equipment. If the equipment is not in the store, we can't rent it. Customers are responsible for all charges at the point of rental. We will endeavor to assist you in selecting the proper equipment for your job, however we make no guarantee that the equipment you rent is the equipment you needed.


OUR CUSTOMER-FOCUSED APPROACH

What makes PTS different from our competitors is our customer-focused approach to providing you with a highly diversified product mix. From the Manager, Mechanics to our sales people, this approach is reflected throughout all levels of the company, resulting in specialty service businesses, a diverse fleet composition with a low age profile, and numerous value-added customer services.

This broad fleet mix is constantly changing and expanding, in part to meet our customers' shifting needs, but also to enable us to continually maintain the most current and up-to-date equipment. Our dedication to refreshing our inventory allows us to provide safe, efficient rental solutions for a diversified customer base. Whether a residential, commercial, specialty trade, or industrial contractor, you will find PTS Rentals is the answer to your equipment rental needs!


USEFUL INFORMATION

Here are some useful information to help you decide what equipment you need to finish the job and get it done right.

Compressors

Air Compressors 5 CFM - 25 CFM

Portable Air Compressors are commercial grade units designed for the rigorous demands of the construction industry. They are ideal for powering all types of small air tools. PTS rentals offers both electric and gas-powered models in several sizes to provide rental solutions for a wide range of air requirements. All models include a pressure regulator.

Air Compressors 90 CFM - 375 CFM

Ingersoll-Rand Towable Air Compressors are designed for the rugged demands of contractors in numerous applications, including demolition, road and bridge building, sandblasting, and general construction work. They feature single-axle trailer mounting for towing at speeds up to 55-MPH. PTS Rentals offers several diesel-driven models ranging from 90-CFM to 175-CFM. Smaller models include two 3/4" discharge outlets; 375-CFM models include one 1-1/4" outlet.

Rules of Thumb

  • For every 20° that compressed air drops in temperature, half of the water vapor will change to a liquid.

  • A 100-CFM air compressor can produce 55 gallons of water in 24 hours of straight run time.

  • 1800-CFM at 100 PSI is approximately the maximum air that can pass through a 3" hose.

  • For electric air compressors, multiplying HP times four (HP x 4) gives you the approximate CFM.

  • As the pressure increases, the CFM decreases. Conversely, as the pressure decreases, the CFM increases.

Compactors

Soil Compactor Basics

What is soil compaction? Compaction is the process of applying energy to loose soil or other material in order to increase its density and consequently its load-bearing capacity. This is accomplished by moving or rearranging particles closer together, eliminating trapped air and voids.

Why is soil compaction necessary? Nearly all man-made structures are supported by some type of soil. Both residential and commercial construction can benefit from soil compaction in numerous ways. Benefits include the following:

  • Increases load bearing capacity

  • Prevents soil settlement

  • Decreases water seepage

  • Reduces swelling and contraction of soil

  • Prevents frost damage

What type of compaction equipment should I use? The primary factor in determining the type of compaction equipment suitable for a given application is the type of soil involved. There are 3 types of soil used in construction application: granular, cohesive, and mixed soil.

  • Granular soil consists mainly of sands and gravels with particles down to .002" diameter.

  • Cohesive soil consists mainly of silts and clays with very fine particles.

  • Mixed soil consists of varying combinations of granular and cohesive material.

There are three basic types of force used to compact soil: static, impact, and vibration. A fourth type, impact/vibration, is very effective in many applications.

  • Static force - achieved using only a machine’s weight to compress soil particles together without vibratory motion. Static machines compact very thin layers of material and are generally utilized on asphalt or base materials. Examples are static steel wheel and pneumatic rollers. Static compaction force is measured in lbs. per square inch.

  • Impact force - achieved by a ramming shoe alternately striking and leaving the surface at high speed. Impact machines, such as jumping jack rammers, are best suited for compacting cohesive soils. The weight of the machine, the stroke (distance the ramming shoe travels vertically), and the percussion rate (blows per minute) determine impact compaction force, measured in lbs. per blow.

  • Vibration - achieved by applying a high frequency vibration to the soil. Vibratory machines, such as plate compactors, are best suited for compacting granular soils and asphalt. Two factors that determine the compaction force of a vibratory compactor are its frequency (vibrations per minute) and amplitude (one half the total vertical distance that the vibrating drum or base plate travels). Vibratory compaction force is measured in lbs. of centrifugal force.

  • Impact/Vibration - achieved by applying vibration to the static weight of a machine. Vibratory rollers are examples of this combination, available in both single and dual drum models with either smooth or padfoot drums. These machines normally operate at a higher amplitude and a lower vibration frequency than plate compactors, making them effective at compacting soils with greater cohesive content. Smooth drum vibratory rollers are best suited for compacting granular soils and asphalt. Padfoot vibratory rollers are more effective compacting cohesive soils and clay. Varying combinations of vibration frequency and amplitude are applied for specific applications. The impact/vibration compaction force applied is measured in lbs. of centrifugal force.

Diamond Core Drill Rigs

Diamond Core Drill Rigs are designed for precision wet drilling applications in reinforced concrete, brick, block, and stone using diamond core drill bits. PTS Rentals offers one type of model of core drill rigs that has a wide range of drilling applications up to 10" diameter. they feature multi-speed operation to optimize performance with various drilling diameters.

  • Milwaukee models feature an electronic control unit that maintains constant motor speed, maximizing bit life and performance. Units also include a combination vacuum/anchor base for secure mounting.

  • This model achieves a level of performance and precision that is beyond the capability of hand-held core drills.

Note: Diamond Core Drill Bits are available from PTS Rentals for use with core drill rigs. Wet diamond core bits are offered in sizes from 2" to 10" diameter. Core bits are offered for both rental and sale.

Concrete Scarifiers

Concrete Planers (or Scarifiers) utilize rotating circular cutting wheels to perform a variety of surface preparation functions, including milling misaligned sidewalks and joints, removing coatings and traffic lines, grooving, and texturing. Planers effectively remove up to 1/8" of surface material per pass. Various styles of interchangeable cutter assemblies are available to match applications.

PUMPS

Self-Priming Centrifugal Trash Pumps provide an efficient solution for applications where the suction lift is less than 25' and the discharge head is less than 100'. These rugged pumps are capable of passing up to 25% (by volume) small solids (particles of mud, sand, leaves, rocks, etc.), up to half the diameter of the suction port. Hence, a 2" trash pump can pass up to 1" diameter solids. Trash pumps also provide easy access to the pump body for cleanout should clogging occur.

Electric Submersible Pumps consist of a centrifugal pump closely coupled to a watertight electric motor with a waterproof power cord. These pumps operate submerged, thereby eliminating the suction lift limitations of other types of pumps. Other features include quiet operation, no engine fumes, and continuous operation without refueling.


If you have questions pertaining to any other equipment please do not hesitate to stop by our store or give us a call so we can answer any questions you may have.

 

 
 

 

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